Community Guidelines

Harassment and Bullying

Community Guidelines Explainer Series

Updated: January 2023

概述

Snapchat 不允許霸凌及騷擾行為。傷害可能有多種形式,因此我們將政策方針與產品保障措施和資源與使用者相結合,以動態與多方面的方式應對這些風險。

我們的政策以保護社群所有成員免受貶低、誹謗或歧視性的內容作為基準。同時禁止在他人不知情或未經同意的情況下分享其私人資訊或 Snap。

除了持續執行這些政策,我們使用產品設計可以限制可能違反這些規則的有害行為。這些設計比如要求兩位好友在互相傳送訊息前先經同意,並在將私人 Snap、訊息與個人資料的截圖時向使用者傳送通知的預設設定。

透過我們的 Here for You 功能,協助確保使用者可存取應用程式內資源和資訊,並幫助辨識和解決霸凌以及騷擾問題。我們也提供工具,確保可輕鬆回報 Snapchat 上的任何違規行為。

  • 我們禁止任何形式的霸凌或騷擾。此規範適用於所有形式的性騷擾,包含向其他使用者傳送色情或裸體影像。如果有人封鎖您,不得透過其他帳戶與對方聯絡。

  • 如未告知當事人並取得同意,不得分享他人的個人資訊,以及他人在私人空間 (例如浴室、卧室、更衣室或醫療機構) 的 Snap。

  • 如果您的 Snap 當中有人要求您將該內容移除,請務必照做!尊重他人的隱私權。

What you should expect

Violations of our harassment and bullying policies include any unwanted behavior that could cause an ordinary person to experience emotional distress. This includes verbal abuse, threatening or shaming other users, and really any behavior intended to embarrass or humiliate the target.

These rules also prohibit all forms of sexual harassment. This may include making unwanted advances, sharing graphic and unsolicited content, or sending obscene requests or invitations to other users. We have zero tolerance for sharing non-consensual intimate imagery (NCII)––including sexual photos or videos taken or shared without permission, as well as “revenge porn” or behavior that threatens to share, exploit, or expose individuals’ intimate images or videos without their consent.

These rules also require users to respect each other’s personal privacy. To help avoid violations of these policies, users should not take photos or video of people without their permission, and should avoid sharing private information about other people, like their home address, birthdate, phone numbers, etc. If someone asks you to remove an image or information about them, please do!

We encourage users to report when they experience or observe violations of these rules. Our moderation teams aim to ensure that each user feels safe and comfortable using Snapchat, and by reporting bad behavior, users can help us advance that goal.

Takeaway

Our goal is to foster a safe community where Snapchatters can express themselves, and we do not tolerate harassment & bullying of any kind. Bullying and harassment come in many forms, and our approach is to be conscientious of how our users feel while using our platform.

Please be considerate of people’s dignity and privacy––if they express discomfort, respect their boundaries; if they ask you to remove content about them, please do; and generally refrain from sharing images of people or information about them without their permission. If you ever feel uncomfortable, do not hesitate to send us a report and block the other user––these features are provided for your safety.

We are committed to constantly calibrating the operation of our policies to improve our ability to address harmful content or behavior. While user reports help to inform our approach, we are committed to working with diverse leaders from across the safety community to ensure we are advancing these objectives responsibly. For more information about our safety efforts, please visit values.snap.com/news.