騷擾與霸凌

霸凌和騷擾與 Snapchat 的價值觀背道而馳。 這些傷害可能有多種形式，因此我們使用多種方法來解決這些問題。除了政策與處置，我們使用產品安全機制並向使用者提供資源。

我們的政策禁止貶低、誹謗或歧視性的內容與行為。我們也禁止在他人不知情或未同意的情況下，在私密環境中分享其私人資訊或 Snap，尤其是涉及弱勢人群，包括未成年人、老年人，或在醫療或輔助生活設施中的人群。

除了持續執行這些政策，我們的產品設計概念也可以限制可能違反這些規則的有害行為。例如，我們的預設要求兩位好友都要彼此接受好友邀請，才能互相傳送訊息。

We aim to balance safety and privacy in our approach to protecting users. We use a combination of automated tools and human review to prevent users from being exposed to harassment or bullying on public surfaces (such as Spotlight, Public Stories and Maps). 

We built Snapchat to connect real friends and limit unwanted exposure. By default, users can receive messages only from people they’ve added as friends. Users can also make their profiles private and block users from seeing or contacting them. For users under the age of 18, profiles are private by default, and for users under the age of 16, profiles can only be set to private. 

We encourage users to report when they experience or observe violations of these rules. We take a victim-centric approach when evaluating harassment and bullying by considering whether a user perceives a situation as bullying or harassment when they are the target of such conduct. Our moderation teams aim to ensure that each user feels safe and comfortable using Snapchat.