Welcome to our European Union (EU) transparency page, where we publish EU specific information required by the Digital Services Act (DSA), the Audiovisual Media Service Directive (AVMSD), the Dutch Media Act (DMA), and the Terrorist Content Online Regulation (TCO). Please note that the most up-to-date version of these Transparency Reports can be found in the en-US locale.
Snap Group Limited has appointed Snap B.V. as its Legal Representative for purposes of the DSA. You can contact the representative at dsa-enquiries [at] snapchat.com for the DSA, at vsp-enquiries [at] snapchat.com for AVMSD and DMA, at tco-enquiries [at] snapchat.com for TCO, through our Support Site [here], or at:
Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands
If you are a law enforcement agency, please follow the steps outlined here.
Please communicate in English or Dutch when contacting us.
For DSA, we are regulated by the European Commission, and the Netherlands Authority for Consumers and Markets (ACM). For AVMSD and the DMA, we are regulated by the Dutch Media Authority (CvdM). For TCO, we are regulated by the Netherlands Authority for the prevention of Online Terrorist Content and Child Sexual Abuse Material (ATKM).
Released: 30 January 2026
Last Updated: 30 January 2026
This report covers the period starting on 1 January 2025 and ending on 31 December 2025.
Background
The sexual exploitation of any member of our community, especially minors, is illegal, abhorrent, and prohibited by our Community Guidelines. Preventing, detecting, and eradicating Child Sexual Exploitation and Abuse (CSEA) on our platform is a top priority for Snap, and we continually evolve our capabilities to combat these and other crimes.
The technologies we use include (a) PhotoDNA robust hash-matching and Google’s Child Sexual Abuse Imagery (CSAI) Match to identify known illegal images and videos of CSEA, respectively; and (b) Google’s Content Safety API to identify novel, "never-before-hashed" CSEA imagery. We report CSEA imagery to the U.S. National Center for Missing and Exploited Children (NCMEC), as required by law. NCMEC, in turn, coordinates with law enforcement in the U.S. and other countries, as needed.
Report
The chart below includes data about proactive detection and resulting enforcements against EU users for CSEA imagery during 2025. (Note: some enforcements resulting from proactive scanning in 2025 may still be subject to appeal as of when this report was compiled, and therefore would not be reflected in the appeals and reinstatements data below.)
EU Data
Totals
Total content identified as potential CSEA imagery through proactive scanning
189,057
Total enforcements for violation of Snap’s policies against CSEA
61,774
Total appealed
12,246
Total appeals reviewed
12,246
Total enforcements overturned following appeal
1,012
Rate of enforcements overturned following appeal (Total enforcements overturned / Total appeals reviewed)
8.26%
Detected CSEA retention period
730 days
1. This category reports enforcements for violations of Snap’s Community Guidelines prohibiting child sexual exploitation. Proactively detected content that is enforced for other violations of Snap’s Community Guidelines is not reported here.
2. An enforcement can be overturned if we determine it was erroneous based on our policies in effect at the time of enforcement, or if we determine it was correctly enforced originally, but our applicable policy has changed at the time of reviewing the appeal.
Content Moderation Safeguards
The safeguards applied for CSEA Media Scanning are set out in the above EU DSA Transparency Report.
本報告係為遵循 Snap 根據歐盟《規則 (EU) 2022/2065》第 34 條與第 35 條所負之義務而編製，內容包含我們對 Snapchat 線上平台之設計、功能與使用所引發的系統性風險進行年度評估的結果，並說明評估這些風險所採用的方法，以及為因應相關風險所實施的緩解措施。
這些報告的編寫是為了遵守 Snap 對 2022 年歐盟數位服務法 (Regulation (EU) 2022/2065) 第 37 條之義務，並提供：(i) Snap 遵守 2022 年歐盟數位服務法 (Regulation (EU) 2022/2065) 第三章規定之義務的獨立稽核結果，以及 (ii) 為實施來自獨立稽核人員建議的措施。
Snap 是依據第1(1)(aa)AVMSD條款規定的「影片分享平台服務」(VSP) 供應商。本行為守則（「守則」）描述 Snap 如何根據《荷蘭媒體法》（「DMA」）和指令（歐盟）2010/13（經指令(歐盟) 2018/1808 號指令（「視聽媒體服務指令」或「AVMSD」）履行其義務。該《守則》適用於整個歐盟和以及歐洲經濟區。
歐盟 VSP 行為準則 | Snapchat | 2025 年3 月 (PDF)
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