Online safety on Snapchat

We strive to provide a safe, fun environment for creativity and expression on Snapchat. Across our platform, we’re committed to advancing safety while respecting the privacy interests of our community. Please visit our Safety Center for more information about:

• our safety and privacy policies, including our Terms of Service, Community Guidelines and Privacy Policy, 

• how to report a safety concern on Snapchat, within the app or on the web through our Snapchat Support site, 

• our approach to Moderation, Enforcement, and Appeals, including how we determine the appropriate penalties for violations of the Community Guidelines, and how to appeal a decision we made concerning an account or content on Snapchat,

• other safety resources accessible to Indian and global users to obtain counseling and support. 

You can always contact us here with any questions, concerns or complaints you may have about Snap’s safety policies and practices. 

Prohibited content

All Snapchatters must abide by our Terms of Service, including our Community Guidelines. These rules apply to all content and behaviour on Snapchat — and to all Snapchatters.  They prohibit using Snapchat to send or post content that’s illegal in your jurisdiction, or for any illegal activity. In India, this includes material that violates Indian law, such as Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. 

Content prohibited on Snapchat includes:

• Sexual content, including child sexual exploitation and abuse imagery (CSEAI); adult pornographic content; and other content harmful to children 

• Hateful, discriminatory, terrorist, and extremist content, including relating to gender, race, ethnicity, religion, or caste

• Harassment, bullying, and invasion of privacy

• Harmful false or deceptive information, including misinformation, fake news, and “deepfakes” 

• Illegal and regulated activities, including relating to criminal activities, illegal promotion of regulated goods or industries (such as gambling), and money laundering 

• Fraudulent conduct, including identity theft, impersonation, and intellectual property rights infringement 

• Distribution of spam and malicious software (malware)

Please review our Terms of Service and Community Guidelines for more information.

Consequences of sharing prohibited content 

Sharing the categories of content described above violates Snap's Community Guidelines and Terms of Service, and may violate Indian laws, such as the Indian Penal Code, IT Act 2000, Consumer Protection Act, Juvenile Justice Act, and other relevant laws. As indicated in the Terms of Service and Community Guidelines, violations of law may result in removal of content; issuance of a warning; suspension or termination of an account; and/or referral to law enforcement, among other consequences.  

India Monthly Transparency Reports

Each month, we publish a transparency report for India containing monthly reporting and enforcement data that is later included in our semiannual Transparency Report.