Privacy, Safety, and Policy Hub

Government Requests and Copyrighted Content Takedown Notices (DMCA)

July 1, 2023 – December, 2023

A critical part of our work to make Snapchat safer is cooperating with law enforcement and government agencies to fulfill valid requests for information to assist in investigations. We also work to proactively escalate any content that could involve imminent threats to life or bodily harm.

While most content on Snapchat deletes by default, we work to preserve and provide account information to government agencies in accordance with applicable law. Once we have received and established the validity of a legal request for Snapchat account records — which is important in verifying the request is being made by a legitimate law enforcement or government agency and not a bad actor — we respond in compliance with applicable law and privacy requirements.

The charts below detail the types of requests we support from law enforcement and government agencies, including subpoenas and summons, court orders, search warrants, and emergency disclosure requests.

Also, the percentage of requests for which some data was produced is calculated as of the publication date, based on requests received within the reporting period. In infrequent situations where a request was determined to contain a deficiency — leading Snap not to produce data — and law enforcement later submitted an amended, valid request after publication of the transparency report, the later production of data would not be reflected in the original or subsequent reporting periods.

United States Government Information Requests

Requests for User Information from U.S. government entities.

International Government Information Requests

Requests for User Information from government entities outside the United States.

"অ্যাকাউন্ট আইডেন্টিফায়ার" ইউজারের তথ্য অনুরোধের সময় আইনী পদ্ধতিতে আইন প্রয়োগকারী সংস্থা কর্তৃক নির্ধারিত আইডেন্টিফায়ারের সংখ্যা (যেমন ব্যবহারকারীর নাম, ইমেইল অ্যাড্রেস, এবং ফোন নম্বর) দেখায় যা একটি একক অ্যাকাউন্টের। কিছু আইনী প্রক্রিয়াতে একাধিক শনাক্তকারী অন্তর্ভুক্ত হতে পারে। কিছু ক্ষেত্রে, একাধিক শনাক্তকারী একটি একক অ্যাকাউন্ট শনাক্ত করতে পারে। উদাহরণস্বরূপ যেখানে একক সনাক্তকারীকে একাধিক অনুরোধে নির্দিষ্ট করা হয়ে থাকে, প্রতিটি উদাহরণ অন্তর্ভুক্ত করা হয়ে থাকে।

**ব্রাজিলের জন্য “অন্যান্য তথ্যের অনুরোধ” সংক্রান্ত সংখ্যাটি আগের একটি অনিচ্ছাকৃত ভুল সংশোধন করার জন্য আপডেট করা হয়েছে।

United States National Security Requests

Requests for User Information pursuant to U.S. national security legal process. The following includes National Security Letters (NSLs) and Foreign Intelligence Surveillance (FISA) Court Orders/Directives.

Governmental Content Removal Requests

This category identifies demands made by a government entity to remove content that would otherwise be permissible under our Terms of Service or Community Guidelines.

Note: Although we do not formally track when we remove content that violates our policies when a request has been made by a governmental entity, we believe it is an extremely rare occurrence. When we believe it is necessary to restrict content that is deemed unlawful in a particular country, but does not otherwise violate our policies, we seek to restrict access to it geographically when possible, rather than remove it globally.

As an additional note, our teams have begun to further improve our governmental takedown operations, to track the information required to be disclosed under the Digital Services Act. In future reports, we will roll out new data points in this category.

Notices of Copyright Infringement

This category reflects any valid request to remove content allegedly infringing copyright.