Privacy by Product


My AI is a chatbot built on generative AI technology designed with safety in mind.

You can chat with My AI directly or @ mention My AI in conversations.
Generative AI is a developing technology that may provide responses that are biased, incorrect, harmful or misleading. So, you should not rely on its advice., You should also not share any confidential or sensitive information — if you do, it will be used by My AI.

Your conversations with My AI work differently than Chats and Snaps with your Friends.
We retain the content you send to and receive from My AI (like Snaps and Chats) until you delete the content in-App or delete your account. When you interact with My AI, we use the content you share and your location (if you have enabled location sharing with Snapchat) to improve Snap’s products, including enhancing My AI’s safety and security, and to personalize your experience, including ads.

My AI may also mention your location or the bio you set for My AI in its responses (including in conversations where you @ mention My AI).

If you are under 18, a trusted adult — like your parent or guardian — may use Family Center to see if you have chatted with My AI, and to turn your access to My AI on or off. Trusted adults cannot see the content of your chats with My AI.

To provide My AI, we share your information with our service providers and advertising partners.

We are constantly working to improve My AI. If you do not like any responses from My AI, please let us know.