A critical part of our work to make our community safer is cooperating with law enforcement and government agencies to fulfill valid legal requests for information to assist in investigations. We also work to proactively escalate any situations that could involve imminent threats to life or bodily harm.

Although content on Snapchat generally deletes by default after a period, we work to preserve data and provide account information to government agencies in accordance with applicable law. Once we have received and established the validity of a legal request for Snapchat account records received through our secure Law Enforcement Service System or other official channels, we respond in compliance with applicable law and privacy requirements.

The charts below detail the types of requests we support from law enforcement and government agencies, including subpoenas and summonses, court orders, search warrants, and emergency disclosure requests.

The percentage of requests for which some data was produced is calculated as of the publication date, based on requests received within the reporting period. In infrequent situations where a request was determined to contain a deficiency — leading Snap not to produce data — and law enforcement later submitted an amended, valid request after publication of the transparency report, the later production of data would not be reflected in the original or subsequent reporting periods.

This section relates to requests for user information from U.S. government entities, broken down by the types of requests we support.

This section relates to requests for user information from government entities outside the United States.

* "Accounts Requested" reflects the number of unique accounts indicated by law enforcement in legal process when requesting user information. Thus, where multiple identifiers in a legal request identify a single account, they are counted as one “Account Requested” in the above tables. In instances where a unique account is specified in multiple requests, each request is counted as a separate "Account Requested."

This section relates to requests for user information from government entities outside the United States pursuant to a Bilateral Data Access Agreement between that government and the U.S. government. In accordance with legal requirements, we disclose this data in ranges of 500.