The safety and wellbeing of our community is a top priority at Snapchat, and we take all instances of threats, violence, and harm seriously. We do not allow content that encourages, threatens, or graphically depicts violent or dangerous behavior, or content that glorifies or encourages self-harm. Imminent threats to human life may be referred to law enforcement.

While our policies and moderation practices help to ensure our platform is safe for all users, we also proactively invest in features and resources to help support the wellbeing of our community. We encourage Snapchatters to report content that indicates self-harm or emotional distress so that our teams can send resources that may be helpful and potentially alert emergency health responders.  

Our Community Guidelines relating to Threats, Violence, and Harm reflect a commitment to removing content that undermines our community’s safety, while also being attentive to urgent expressions of distress on our platform.

To promote safety, these rules prohibit threats on Snapchat, which includes any content expressing an intention to cause serious physical or emotional harm to a person, a group of people, or their property. Where content indicates an imminent threat to human life, our teams may alert law enforcement agencies who may be positioned to intervene.

We also prohibit content that glorifies, or risks inciting, violent or harmful behavior toward people or animals––this includes content that encourages or glorifies self-harm, such as suicide, self-mutilation, or eating disorders. 

Where users report content that indicates a risk of self-harm, our teams review these reports with an eye toward providing helpful resources and potentially identifying opportunities for emergency services to intervene, where possible. Additional information about our safety resources is available on our Privacy & Safety Hub. 

To further support the wellbeing of our community, our Here For You feature helps to surface resources from expert localized partners when users search for certain topics related to mental health, anxiety, depression, stress, suicidal thoughts, grief and bullying.

Our approach to responding to threats, violence, and harm are tailored to the situation. When it comes to threats to oneself, our teams work to identify the best means of support via safety resources. Where others are under threat, we strive to advance safe outcomes both through the enforcement of our policies and, where necessary, in collaboration with law enforcement.

Doing our part to support the safety and wellbeing of our community is a high priority across our company. For more information regarding our work in this space, please visit Snap’s Privacy and Safety Hub.