A critical part of our work to make Snapchat safer is cooperating with law enforcement and government agencies to fulfill valid requests for information to assist in investigations. We also work to proactively escalate any situations that could involve imminent threats to life or bodily harm.
While most content on Snapchat deletes by default, we work to preserve data and provide account information to government agencies in accordance with applicable law. Once we have received and established the validity of a legal request for Snapchat account records — which is important in verifying the request is being made by a legitimate law enforcement or government agency and not a bad actor — we respond in compliance with applicable law and privacy requirements.
The charts below detail the types of requests we support from law enforcement and government agencies, including subpoenas and summons, court orders, search warrants, and emergency disclosure requests.
The percentage of requests for which some data was produced is calculated as of the publication date, based on requests received within the reporting period. In infrequent situations where a request was determined to contain a deficiency — leading Snap not to produce data — and law enforcement later submitted an amended, valid request after publication of the transparency report, the later production of data would not be reflected in the original or subsequent reporting periods.
United States Government Information Requests
This section relates to requests for user information from U.S. government entities, broken down by the types of requests we support.
* Beginning in this reporting period, Snap updated how PRTT requests are counted when embedded within another type of legal process. For legal process containing both a PRTT request and another type of request (e.g. a Search Warrant), we are now counting this legal process towards each applicable category of request. The material increase in the number of PRTT requests reported above as compared to previous reporting periods is a reflection of this new methodology.
International Government Information Requests
This section relates to requests for user information from government entities outside the United States.
* "계정 식별자"란 법집행기관이 법적 절차에 따라 사용자 정보를 요청할 때 명시한 단일 계정에 속한 식별자(예: 사용자 아이디, 이메일 주소, 전화번호 등)를 의미합니다. 특정 법적 절차에는 두 개 이상의 식별정보가 요구되는 경우도 있습니다. 어떤 경우에는 다수의 식별 정보로 하나의 계정을 식별할 수도 있습니다. 어떤 경우에는 여러 개의 식별자로 하나의 계정을 식별할 수도 있습니다. 단일 식별 정보가 복수의 요청에 특정되는 경우에는 각각의 경우를 포함합니다.
**브라질에 표시된 '기타 정보 요청' 수치는 이전에 의도하지 않은 오류를 수정하기 위해 업데이트되었습니다.
Requests Pursuant To Bilateral Data Access Agreements
This section relates to requests for user information from government entities outside the United States pursuant to a Bilateral Data Access Agreement between that government and the U.S. government.
To the extent Snap has received requests under the Investigatory Powers Act from the United Kingdom pursuant to the US-UK Data Access Agreement, reporting on any such requests will be delayed and in accordance with the applicable requirements of that law. For more information, please see: https://www.ipco.org.uk/publications/annual-reports/.