European Union Transparency | Snapchat Transparency

欧盟

2023 年 7 月 1 日 – 2023 年 12 月 31 日

发布时间：

2024 年 4 月 25 日

更新时间：

2024 年 4 月 25 日

欢迎访问我们的欧盟 (EU) 透明度页面，我们在此发布《数字服务法案》 (DSA)、《视听媒体服务指令》 (AVMSD)、《荷兰媒体法案》 (DMA) 和《恐怖主义内容网络监管条例》 (TCO) 要求的欧盟特定信息。请注意，这些透明度报告的最新版本可以在 en-US 区域中找到。

法定代表人

Snap Group Limited 已指定 Snap B.V. 作为其 DSA 法定代表人。您可以在我们的支持网站[此处]或以下位置，通过 dsa-enquiries@snapchat.com 联系 DSA 代表，通过 vsp-enquiries@snapchat.com 联系 AVMSD 和 DMA 的代表：通过 tco-enquiries@snapchat.com 联系 TCO 的代表：

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

关于 DSA，我们受欧盟委员会和荷兰消费者和市场管理局 (ACM) 监管。对于 AVMSD 和 DMA，我们受到荷兰媒体管理局 (CvdM) 的监管。对于 TCO，我们受荷兰预防网络恐怖主义内容和儿童性虐待材料 (ATKM) 的监管。

DSA 透明度报告

DSA 第 15、24 和 42 条要求 Snap 发布报告，其中应包含有关 Snap 对 Snapchat 服务（视为“在线平台”）（即 Spotlight、为您推荐、公众号、地图、特效镜头和广告）的内容审核的规定信息。自 2023 年 10 月 25 日起，该报告必须每 6 个月发布一次。

Snap 每年发布两次透明度报告，深入介绍 Snap 的安全工作以及我们平台上所举报内容的性质和数量。我们的 2023 年下半年（7 月 1 日 - 12 月 31 日）最新报告可在此处找到（并更新了 2024 年 8 月 1 日的平均月度活跃接收者数据 -- 请查看本页底部）。《数字服务法案》的特定指标可在此页面上找到。

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

截止 2023 年 12 月 31 日，我们的 Snapchat 应用程序在欧盟的平均月度活跃接收用户达 9090 万。这意味着，在过去 6 个月中，平均有 9090 万欧盟注册用户在指定月份内至少打开过一次 Snapchat 应用程序。

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

These figures were calculated to meet current DSA requirements and should only be relied on for DSA purposes. We have changed how we calculate this figure over time, including in response to changing internal policy, regulator guidance and technology, and figures are not intended to be compared between periods. This may also differ from the calculations used for other active user figures we publish for other purposes.

2. Member State Authority Requests

(DSA Article 15.1(a))

a) Orders to act against illegal content

During this reporting period (H1 2024), we received zero (0) orders to act against specifically identified pieces of illegal content from EU Member States’ authorities, including those issued in accordance with DSA Article 9.

Because this number is zero (0), we cannot provide a breakdown per type of illegal content concerned or Member State issuing the order, or the median times to acknowledge receipt or give effect to the orders.

b) Orders to provide information

During this reporting period (H1 2024), we received the following orders to disclose user data from EU Member States’ authorities, including those issued in accordance with DSA Article 10:

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

法定代表人

Snap B.V.
Keizersgracht 165, 1016 DP
Amsterdam, The Netherlands

如果您是执法机构，请遵循此处概述的步骤。

联系我们时，请使用英语或荷兰语交流。

监管机构

DSA 透明度报告

平均月度活跃接收用户

（DSA 第 24.2 和 42.3 条）

Child Sexual Exploitation and Abuse (CSEA) Media Scanning Report

Background

The sexual exploitation of any member of our community, especially minors, is illegal, abhorrent, and prohibited by our Community Guidelines. Preventing, detecting, and eradicating Child Sexual Exploitation and Abuse (CSEA) on our platform is a top priority for Snap, and we continually evolve our capabilities to combat these and other crimes.

We use PhotoDNA robust hash-matching and Google’s Child Sexual Abuse Imagery (CSAI) Match to identify known illegal images and videos of child sexual abuse, respectively, and report them to the U.S. National Center for Missing and Exploited Children (NCMEC), as required by law. NCMEC then, in turn, coordinates with domestic or international law enforcement, as required.

Report

The below data is based on the result of proactive scanning using PhotoDNA and/or CSAI Match of media uploaded by a user’s camera roll to Snapchat.

Stopping child sexual exploitation is a top priority. Snap devotes significant resources toward this and has zero tolerance for such conduct. Special training is required to review CSE appeals, and there is a limited team of agents who handle these reviews due to the graphic nature of the content. During the fall of 2023, Snap implemented policy changes that affected the consistency of certain CSE enforcements, and we have addressed these inconsistencies through agent re-training and rigorous quality assurance. We expect that the next transparency report will reveal progress toward improving response times for CSE appeals and improving the precision of initial enforcements.

Content Moderation Safeguards

The safeguards applied for CSEA Media Scanning are set out in the above “Content Moderation Safeguards” section under our DSA Report.

European Union Terrorist Content Online Transparency Report

Published: June 17, 2024

Last Updated: June 17, 2024

This Transparency Report is published in accordance with Articles 7(2) and 7(3) of Regulation 2021/784 of the European Parliament and of the Council of the EU, addressing the dissemination of terrorist content online (the Regulation). It covers the reporting period of January 1 - December 31, 2023.

General Information

Article 7(3)(a): information about the hosting service provider’s measures in relation to the identification and removal of or disabling of access to terrorist content
Article 7(3)(b): information about the hosting service provider’s measures to address the reappearance online of material which has previously been removed or to which access has been disabled because it was considered to be terrorist content, in particular where automated tools have been used

Terrorists, terrorist organizations, and violent extremists are prohibited from using Snapchat. Content that advocates, promotes, glorifies, or advances terrorism or other violent, criminal acts is prohibited under our Community Guidelines. Users are able to report content that violates our Community Guidelines via our in-app reporting menu and our Support Site. We also use proactive detection to attempt to identify violative content on public surfaces like Spotlight and Discover.

Regardless as to how we may become aware of violating content, our Trust & Safety teams, through a combination of automation and human moderation, promptly review identified content and make enforcement decisions. Enforcements may include removing the content, warning or locking the violating account, and, if warranted, reporting the account to law enforcement. To prevent the reappearance of terrorist or other violent extremist content on Snapchat, in addition to working with law enforcement, we take steps to block the device associated with the violating account and prevent the user from creating another Snapchat account.

Additional details regarding our measures for identifying and removing terrorist content can be found in our Explainer on Hateful Content, Terrorism, and Violent Extremism and our Explainer on Moderation, Enforcement, and Appeals.

Reports & Enforcements

Article 7(3)(c): the number of items of terrorist content removed or to which access has been disabled following removal orders or specific measures, and the number of removal orders where the content has not been removed or access to which has not been disabled pursuant to the first subparagraph of Article 3(7) and the first subparagraph of Article 3(8), together with the grounds therefor

During the reporting period, Snap did not receive any removal orders, nor were we required to implement any specific measures pursuant to Article 5 of the Regulation. Accordingly, we were not required to take enforcement action under the Regulation.

The following table describes enforcement actions taken based on user reports and proactive detection against content and accounts, both in the EU and elsewhere around the world, that violated our Community Guidelines relating to terrorism and violent extremism content

Enforcement Appeals

Article 7(3)(d): the number and the outcome of complaints handled by the hosting service provider in accordance with Article 10
Article 7(3)(g): the number of cases in which the hosting service provider reinstated content or access thereto following a complaint by the content provider

Because we had no enforcement actions required under the Regulation during the reporting period as noted above, we handled no complaints pursuant to Article 10 of the Regulation and had no associated reinstatements.

The following table contains information relating to appeals and reinstatements, both in the EU and elsewhere around the world, involving terrorist and violent extremist content enforced under our Community Guidelines.

Judicial Proceedings & Appeals

Article 7(3)(e): the number and the outcome of administrative or judicial review proceedings brought by the hosting service provider
Article 7(3)(f): the number of cases in which the hosting service provider was required to reinstate content or access thereto as a result of administrative or judicial review proceedings

As we had no enforcement actions required under the Regulation during the reporting period, as noted above, we had no associated administrative or judicial review proceedings, and we were not required to reinstate content as a result of any such proceedings.