New Zealand
1 July 2024 - 31 December 2024
Overview of our Trust & Safety Teams’ Actions to Enforce our Community Guidelines
Total Enforcements
Total Unique Accounts Enforced
35,331
22,941
Policy Reason
Total Enforcements
Total Unique Accounts Enforced
Median Turnaround Time (minutes) From Detection To Final Action
Sexual Content
10,005
6,226
3
Child Sexual Exploitation
3,592
2,675
77
Harassment and Bullying
12,416
9,766
17
Threats and Violence
688
GBM
22
Self-harm and Suicide
119
Snapchat
24
False Information
14
14
4
Impersonation
43
Snapchat
13
Spam
Snapchat
591
4
Drugs
4,746
3,327
3
Weapons
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<1
Other Regulated Goods
GBM
GBM
8
Hate Speech
2,505
2,157
Snapchat
Terrorism and Violent Extremism
4
3
35
Community Guidelines Violations Reported to our Trust & Safety Teams
Total Content & Account Reports
Total Enforcements
Total Unique Accounts Enforced
63,491
26,255
18,283
Policy Reason
Total Content & Account Reports
Total Enforcements
Total Unique Accounts Enforced
Sexual Content
14,603
6,266
4,625
Child Sexual Exploitation
4,823
2,458
2,129
Harassment and Bullying
27,630
12,394
9,751
Threats and Violence
2,893
642
Third Party
Self-harm and Suicide
991
Snapchat
109
False Information
GBM
14
14
Impersonation
1,533
43
Snapchat
Spam
2,987
GBM
565
Drugs
1,563
Diversity Annual Report
Training/HR
Weapons
GBM
8
8
Other Regulated Goods
1,159
242
Augmented Reality
Hate Speech
3,938
2,477
2,130
Terrorism and Violent Extremism
GBM
4
3
Proactive Detection and Enforcement of our Community Guidelines
Total Enforcements
Total Unique Accounts Enforced
9,076
5,414
Policy Reason
Total Enforcements
Total Unique Accounts Enforced
Sexual Content
3,739
1,865
Child Sexual Exploitation
1,134
563
Harassment and Bullying
22
16
Threats and Violence
46
29
Self-harm and Suicide
2
2
False Information
0
0
Impersonation
0
0
Spam
38
27
Drugs
3,781
2,767
Weapons
236
173
Other Regulated Goods
50
44
Hate Speech
28
28
Terrorism and Violent Extremism
0
0
CSEA: Total Accounts Disabled
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