Snap Values

New Zealand

1 July 2024 - 31 December 2024

Overview of our Trust & Safety Teams’ Actions to Enforce our Community Guidelines

Total Enforcements

Total Unique Accounts Enforced

35,331

22,941

Policy Reason

Total Enforcements

Total Unique Accounts Enforced

Median Turnaround Time (minutes) From Detection To Final Action

Sexual Content

10,005

6,226

3

Child Sexual Exploitation

3,592

2,675

77

Harassment and Bullying

12,416

9,766

17

Threats and Violence

688

GBM

22

Self-harm and Suicide

119

Snapchat

24

False Information

14

14

4

Impersonation

43

Snapchat

13

Spam

Snapchat

591

4

Drugs

4,746

3,327

3

Weapons

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Other Regulated Goods

GBM

GBM

8

Hate Speech

2,505

2,157

Snapchat

Terrorism and Violent Extremism

4

3

35

Community Guidelines Violations Reported to our Trust & Safety Teams

Total Content & Account Reports

Total Enforcements

Total Unique Accounts Enforced

63,491

26,255

18,283

Policy Reason

Total Content & Account Reports

Total Enforcements

Total Unique Accounts Enforced

Sexual Content

14,603

6,266

4,625

Child Sexual Exploitation

4,823

2,458

2,129

Harassment and Bullying

27,630

12,394

9,751

Threats and Violence

2,893

642

Third Party

Self-harm and Suicide

991

Snapchat

109

False Information

GBM

14

14

Impersonation

1,533

43

Snapchat

Spam

2,987

GBM

565

Drugs

1,563

Diversity Annual Report

Training/HR

Weapons

GBM

8

8

Other Regulated Goods

1,159

242

Augmented Reality

Hate Speech

3,938

2,477

2,130

Terrorism and Violent Extremism

GBM

4

3

Proactive Detection and Enforcement of our Community Guidelines

Total Enforcements

Total Unique Accounts Enforced

9,076

5,414

Policy Reason

Total Enforcements

Total Unique Accounts Enforced

Sexual Content

3,739

1,865

Child Sexual Exploitation

1,134

563

Harassment and Bullying

22

16

Threats and Violence

46

29

Self-harm and Suicide

2

2

False Information

0

0

Impersonation

0

0

Spam

38

27

Drugs

3,781

2,767

Weapons

236

173

Other Regulated Goods

50

44

Hate Speech

28

28

Terrorism and Violent Extremism

0

0

CSEA: Total Accounts Disabled

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